Frequently Asked Questions
What's the difference between light duty and medium duty towing?
Light duty towing handles cars, SUVs, and small pickups using standard equipment, while medium duty towing uses heavier-capacity systems for vans, work trucks, small RVs, and mid-size commercial vehicles. At AJ's Towing, we match the right equipment to your vehicle's weight and type to ensure safe, damage-free transport across San Diego County.When should I use flatbed towing instead of regular towing?
Flatbed towing is ideal for AWD vehicles, luxury cars, project cars, or any damaged vehicle that shouldn't have wheels on the ground. It eliminates suspension and drivetrain stress during transport. At AJ's Towing, we recommend flatbed service for long-distance hauls or when protecting your vehicle's condition is the top priority.How does winch-out service work for stuck vehicles?
Winch-out service uses controlled pulling equipment to safely extract vehicles stuck in mud, sand, ditches, or soft shoulders without damaging the frame or undercarriage. Operators position the truck securely and apply steady tension to pull the vehicle free. At AJ's Towing, we're experienced with Mission Trails terrain and coastal parking challenges common in San Diego County.What can roadside assistance fix without towing my car?
Roadside techs can handle jump-starts, lockouts, tire changes, and fuel delivery on-site, often getting you back on the road immediately. At AJ's Towing, our teams arrive equipped to solve these issues quickly, especially on busy San Diego highways like SR-163 and I-8, helping you avoid unnecessary towing costs whenever possible.Do towing companies work with insurance claims after accidents?
Yes, professional towing companies coordinate directly with insurance carriers to document the tow, provide necessary paperwork, and transport your vehicle to approved repair facilities. At AJ's Towing, we work closely with insurers across San Diego County to streamline post-accident recovery and reduce stress during the claims process.What's the biggest mistake people make after a breakdown?
Many drivers wait too long to call for help or attempt unsafe roadside repairs in traffic, especially on high-speed routes like I-5 and I-805. Quick professional assistance prevents accidents and gets you to safety faster. At AJ's Towing, our 24/7 dispatch ensures fast arrival times so you're never stranded longer than necessary.Can you tow motorcycles and shipping containers safely?
Yes, trained operators use specialized securing equipment to transport motorcycles, shipping containers, and other non-standard loads without damage. Proper tie-downs and weight distribution are essential for safe transit. At AJ's Towing, we handle diverse vehicle types across San Diego County, from luxury cars to project vehicles and commercial freight.How quickly can a tow truck arrive in San Diego County?
Response times vary by location and traffic, but companies with central San Diego presence typically arrive within 20–40 minutes during emergencies. Familiarity with local roads, peak hours, and neighborhoods improves speed. At AJ's Towing, our strategic positioning and knowledge of I-8, Mission Valley, and coastal routes help us deliver fast, reliable service day or night.What affects the cost of towing service?
Distance, vehicle type, time of day, and required equipment all impact towing pricing. Flatbed transport or winch-outs may cost more than standard hookups due to specialized gear. At AJ's Towing, we offer transparent pricing and free quotes so you understand costs upfront before we dispatch to your location in San Diego County.Is accident recovery different from regular towing?
Yes, accident recovery involves specialized handling for damaged vehicles with crumpled frames, compromised wheels, or difficult positions. Operators secure the scene, extract the vehicle carefully, and coordinate with insurance and repair shops. At AJ's Towing, we respond rapidly to collision sites across San Diego County to minimize further damage and traffic disruption.Why do AWD vehicles need special towing equipment?
AWD drivetrains can suffer serious damage if towed with wheels on the ground, as the system engages during movement. Flatbed towing lifts all four wheels, eliminating stress on the transmission and differentials. At AJ's Towing, we use modern flatbeds to protect AWD cars during every transport throughout San Diego County.Can junk car removal help if my vehicle doesn't run?
Absolutely—junk car removal picks up inoperable, salvage, or unwanted vehicles directly from your driveway or property. It's a convenient way to clear space without worrying about repairs or driving capability. At AJ's Towing, we coordinate hassle-free scheduling and safe transport for non-running cars across dense San Diego neighborhoods where parking is limited.
